User Agreement
This User Agreement sets out the main rules for using the Laptop One website, available at https://laptop.com.ua/, as well as the general terms governing users' interaction with the website and its services.
1. General Provisions
By using the Laptop One website, browsing its pages, placing an order or using other website functionality, the user confirms that they have read and accepted this Agreement.
If the user does not agree with the terms of this Agreement, they must stop using the website.
2. Website Information
Laptop One is an online store where users can view products, their specifications and prices, place orders, and obtain information about payment methods, delivery, warranty service and technical services.
Current store contact information is available on the Contact Information page.
3. Use of the Website
The user agrees to use the website lawfully and not to perform actions that may disrupt its operation, security or the rights of other persons.
The following is prohibited:
- using the website for unlawful purposes;
- attempting to gain unauthorized access to the administrative or technical parts of the website;
- performing actions intended to disrupt the normal operation of the website;
- using automated tools to collect information in bulk without permission;
- publishing information that violates Ukrainian law or the rights of third parties.
4. Product Information
Product information, including names, photographs, specifications, configuration, prices and availability, is provided for customers' information.
Product specifications and configuration may be changed by the manufacturer. Customers are advised to check the current product information before placing an order.
Product photographs may be illustrative. The appearance, color and individual components of a product may differ from the images displayed on the website.
5. Placing an Order
The user may place an order using the website functionality or other communication channels offered by the store.
After receiving an order, a store representative may contact the customer to confirm the order and clarify delivery, payment and other necessary details.
Placing an order through the website does not automatically guarantee product availability until the order has been confirmed by the seller.
6. Prices and Payment
The product price is displayed on the relevant product page. The final order amount depends on the contents of the order, the selected delivery method and other applicable conditions.
Available payment methods and prepayment conditions are specified on the Payment and Delivery page and may also be communicated to the customer when the order is confirmed.
7. Delivery
Orders are delivered using the available delivery methods selected by the customer during order placement or confirmation.
Delivery times and costs depend on the selected delivery method, destination and other applicable conditions.
8. User Rights
The user has the right to:
- receive information about the store's products and services;
- place orders in accordance with the established procedure;
- receive information about their order;
- exercise consumer rights provided by Ukrainian law;
- contact the store with questions, suggestions or claims.
9. Personal Data
When placing an order, the user may provide personal data necessary to process the order, communicate with the customer, deliver the product and perform other actions related to the order.
Personal data is processed in accordance with Ukrainian law and the store's Privacy Policy.
10. Intellectual Property
Texts, photographs, graphics, logos, design elements, software code and other website materials may be protected by intellectual property rights.
Copying, reproducing, distributing or otherwise using website materials without appropriate permission is prohibited except where permitted by applicable law.
11. Third-Party Resources
The website may contain links to third-party websites. Laptop One is not responsible for the content, privacy policies or operation of third-party resources unless otherwise required by law or applicable agreements.
12. Liability
The user is responsible for the accuracy of the information provided when placing an order or using the website.
The store takes reasonable measures to ensure proper website operation and accurate information. However, technical errors, temporary unavailability or delays in updating information may occur for technical reasons.
13. Changes to the Agreement
Laptop One may update this Agreement due to changes in legislation, website functionality or the store's operating conditions.
The current version of the Agreement is published on this page.
14. Applicable Law
The relationship between the user and the seller is governed by the laws of Ukraine.
The provisions of this Agreement do not limit consumer rights guaranteed by Ukrainian law.
15. Contact Information
If you have questions regarding website use, orders, payment, delivery, warranty or service, please contact Laptop One using the details provided on the Contact Information page.